USHA SHRIRAM Back Master with NFF Tech. 4 Inch Queen Size Bonded Foam Mattress (72X60) with NFF Technology Orthopedic Bed Mattress with Breathable Fabric & Complete Edge Support | 2 Years Warranty

USHA SHRIRAM Back Master with NFF Tech. 4 Inch Queen Size Bonded Foam Mattress (72X60) with NFF Technology Orthopedic Bed Mattress with Breathable Fabric & Complete Edge Support | 2 Years Warranty
Price: ₹12,429 - ₹6,339.00
(as of Oct 15,2025 16:01:00 UTC – Details)



"…foam mattress but I have received light weight foam mattress..Very poor quality.. Please return it… It is not bonded foam mattress.." Read more

"Good . But not so comfortable for me." Read more
"Bad Quality" Read more
"Worst quality, not comfortable to sleep, too hard like stone. Totally disappointed. Not even 1 star to this product. Worthless." Read more
31 customers mention "Value for money"16 positive15 negative

Customers have mixed opinions about the mattress's value for money, with some finding it worth the price while others say it's not worth the money.

"Value for money. Quality for that price is very good. Comfort" Read more
"Just a waste of money and nothing else. Very poor quality material used in this product. A big no to this product…." Read more
"Very Comfortable Value for Money" Read more
"…Waste of money" Read more
29 customers mention "Comfort"13 positive16 negative

Customers have mixed opinions about the mattress's comfort, with some finding it comfortable while others report it being too hard to sleep on.

"Worst quality, not comfortable to sleep, too hard like stone. Totally disappointed. Not even 1 star to this product. Worthless." Read more
"Comfortable, value for money product. I've been using it for the last year, and I haven't faced any problems yet." Read more
"Very hard not comfortable" Read more
"The product is quite good in terms of the price. Thick and comfortable apart from size issue.Overall good product" Read more
20 customers mention "Hardness"6 positive14 negative

Customers have mixed opinions about the mattress's firmness, with some finding it soft while others describe it as very hard like stone.

"Pathetic product.so hard no body Sleep on it.blot on ortho product.we are suffering from back pain after using this mattress." Read more
"Product is not good with seller is froded. Very very hard material. Will be suggested not purchase in this product." Read more
"Comfortable pillow. Feel comfortable when sleeping , fully and soft" Read more
"Matress not as expected very very hard like rock, not supporting to body when we sleep on matress comparatively price is also high, think before buy…" Read more
10 customers mention "Back support"3 positive7 negative

Customers have mixed experiences with the mattress's back support, with some reporting back pain while others find it satisfactory.

"…is very very poor .When you sleep on this the bed become a pit and back pain Pl provide the phone no. as 5years guarantee on this…." Read more
"…Now it is sinking where the waight falls and, we feel back pain when use to sleep on this…." Read more
"I really like the mattress because of its quality, orthopedic,nff tech,thickness. Excellent fitting also. Sleep quality is also good…." Read more
"Matress not as expected very very hard like rock, not supporting to body when we sleep on matress comparatively price is also high, think before buy…" Read more
15 customers mention "Sagging"1 positive14 negative

Customers report issues with the mattress sagging, with one customer noting it developed a significant sag in the middle within a month of use.

"Very bad mattress.sagging issue …no cooperation from usha mattress….charges 2000 for replacement under warranty….pls don't buy this product at…" Read more
"…has become completely unusable, developing uneven surfaces and sagging, as visible in the images I’ve shared…." Read more
"Within a week of use, it has become severely damaged in several places. Potholes have formed Total wastage" Read more
"…Within one and half month there was sagging of almost 2 inches deep at 4 places of 18 inch circumference…." Read more
11 customers mention "Material quality"2 positive9 negative

Customers report issues with the mattress's material quality, noting that the foam is of very poor quality and not what was advertised.

"It not foam it is very hard to sleep on that mattress" Read more
"This mattress are made of cheap quality foam which are used for packaging, this is a scam I bought 6 mattress, total waste of money, pls dnt…" Read more
"Terrible! The mattress starts to sink after some time. The foam is of very poor quality. USHA does not respond on customer care numbers and mail." Read more
"Very bad product It's a total frode I does not provide foam inside It's only a plastic sponge inside Not good for health" Read more
10 customers mention "Shape"1 positive9 negative

Customers report issues with the mattress's shape, noting that it bends in the middle and deforms within 10 days of use.

"It is getting body shape on the bed mattress. And not getting back into reshape as original. Don't Buy this brand itself and don't waste your money." Read more
"…of 5 years, but in 2 months only a big bubble formed which changed the shape of mattress and made it unusable, worst quality…Customer care…" Read more
"Stay away from this product. It deforms in 10 days of use. There is a bend in the middle of the mattress after just 10 days…." Read more
"…of usage there is a big pit like area created and the original shape has not been regained. Really disappointed!" Read more





Sag formation in middle of bed

1 out of 5 stars

Sag formation in middle of bed
Exactly after the return the beds quality turns worse. In the middle of the bed it started forming hollow and its very difficult to sleep. My 83 year old Mom is very much worried and not facing back pain due to this. Now am not able to return or ask for refund. Customer care to help me

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Top reviews from India



  • Reviewed in India on 17 August 2025

    Style Name: 4 InchesSize: 75X35Verified Purchase

    Very good quality mattresses.


  • Reviewed in India on 22 December 2024

    Style Name: 5 InchesSize: 72X30Verified Purchase

    Title: Disappointing Purchase – Not Recommended

    Rating: 1/5

    I'm extremely disappointed with this mattress. Here are the issues I've faced:

    – *Not Value for Money*: Considering the price, the quality is subpar.
    – *Sags in the Middle*: Despite using it on a plain surface (directly on the floor), the mattress has developed a significant sag in the middle. This is unacceptable, especially for a new product.
    – *Orthopedic Support Lacking*: The orthopedic features of this mattress are inferior compared to other products in the market. It fails to provide the necessary support and comfort.
    – *No Replacement Policy*: The warranty offered is essentially useless, as there's no replacement policy in place. This makes me question the manufacturer's confidence in their product.

    Overall, I would not recommend this mattress to anyone. The quality is poor, and the customer support is lacking. Save your money and explore better options.

    11 people found this helpful


    Report


  • Reviewed in India on 6 October 2025

    Style Name: 4 InchesSize: 72X30Verified Purchase

    Good


  • Reviewed in India on 21 June 2025

    Style Name: 4 InchesSize: 72X48Verified Purchase

    I really like the mattress because of its quality, orthopedic,nff tech,thickness.
    Excellent fitting also.
    Sleep quality is also good.
    Thank you Usha Shriram Brand and Amazon also for the amazing mattress.
    Dont believe in 3 star rating of the mattress
    I give 5 star to this mattress.


  • Reviewed in India on 7 December 2024

    Style Name: 4 InchesSize: 72X48Verified Purchase

    I regret purchasing this mattress from Usha Shriram. Within just one month of use, the mattress has become completely unusable, developing uneven surfaces and sagging, as visible in the images I’ve shared. This clearly shows poor manufacturing and quality control.

    To make matters worse, the customer service is a nightmare. Instead of resolving the issue, they demanded Rs. 2000 for return pickup charges, even though the defect is their fault! Their so-called warranty is a scam and only adds insult to injury.

    Save your money and sanity—DO NOT BUY THIS PRODUCT! It’s overpriced garbage, and the company doesn’t care about its customers. I will never purchase anything from this brand again, and I strongly advise others to avoid it too.

    Customer image


    1.0 out of 5 stars

    Worst Quality Product and Pathetic Customer Service

    Reviewed in India on 7 December 2024


    I regret purchasing this mattress from Usha Shriram. Within just one month of use, the mattress has become completely unusable, developing uneven surfaces and sagging, as visible in the images I’ve shared. This clearly shows poor manufacturing and quality control.

    To make matters worse, the customer service is a nightmare. Instead of resolving the issue, they demanded Rs. 2000 for return pickup charges, even though the defect is their fault! Their so-called warranty is a scam and only adds insult to injury.

    Save your money and sanity—DO NOT BUY THIS PRODUCT! It’s overpriced garbage, and the company doesn’t care about its customers. I will never purchase anything from this brand again, and I strongly advise others to avoid it too.

    Images in this review

    Customer imageCustomer image

    14 people found this helpful


    Report


  • Reviewed in India on 28 September 2025

    Style Name: 4 InchesSize: 72X30Verified Purchase


  • Reviewed in India on 2 August 2025

    Style Name: 5 InchesSize: 72X30Verified Purchase

    Matress is slightly hard


  • Reviewed in India on 29 September 2025

    Style Name: 4 InchesSize: 72X36Verified Purchase

    Very bad.




Product Summary: USHA SHRIRAM Back Master with NFF Tech. 4 Inch Queen Size Bonded Foam Mattress (72X60) with NFF Technology Orthopedic Bed Mattress with Breathable Fabric & Complete Edge Support | 2 Years Warranty

From USHA SHRIRAM
📏 Product Dimensions: The USHA SHRIRAM Back Master mattress measures (L x W x H) (203.2 x 152.4 x 10.46 Cm) / 72 x 60 x 4 Inch, providing ample space for a restful sleep while maintaining a compact design that’s easy to store and transport.
🛠️ Advanced NFF Technology for Orthopedic Relief: Equipped with Nano Foam Flex (NFF) technology, this mattress reduces pressure points and enhances comfort while maintaining proper body alignment all night long.
❄️ Breathable, Cool Fabric: Enjoy a cool, dry sleep with the breathable, heavy-duty knitted fabric that allows optimal airflow, wicking away sweat and moisture for a refreshing rest.
🌿 Hypoallergenic Biofoam with Zero Microbe Protection: This mattress uses hypoallergenic Biofoam and Zero Microbe Technology to guard against bacteria and allergens, ensuring a clean and safe sleeping surface.
🔒 Complete Edge Support + 2-Year Warranty: Reinforced edges for durability and stability, preventing sagging, and backed by a 2-year warranty for long-lasting quality and peace of mind.

Customers say

Customers have mixed opinions about the mattress’s quality and value, with some finding it good while others consider it low quality and not worth the price. The comfort level and firmness receive mixed feedback, with some finding it comfortable while others say it’s too hard like stone. Moreover, the material quality is criticized for being of poor quality, and customers report issues with the mattress deforming within days of use and developing a significant sag in the middle. Additionally, the back support receives mixed reviews, with some experiencing back pain.

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